Account Registration
Hum sirf zaroori information laite hain - naam, email, phone. Koi extra data farming nahi. Sabh kuch verified aur secure rakha jaata hai.
LEGAL REFERENCE
Privacy Policy - Aapka Rahasyamand Malumat Surakshit Hai
sv 732 par aapka personal information aur account details bilkul surakshit rahtay hain. Hum samjhte hain ke aapka data zyada qeemti hai, isliye hamari platform encryption aur secure...
Encrypted account accessLocal payment data protectionNo third-party data sharingPakistan jurisdiction compliance
Hamara Privacy Posture aur Aapka Control
Jab aap sv 732 par account kholte ho, to hum aapka naam, email, phone number, aur JazzCash/Easypaisa/SadaPay/Raast account details collect karte hain taake withdrawals aur deposits process ho saken. Yeh sab information encrypted rakha jaata hai aur sirf hamari payment aur security teams ko access hai. Hum kabhi bhi aapka data teesre farokht companies ko nahi dete jab tak local qanoon na
kahey. Account closure ke baad, hamara standard retention period 6 mahine tak hota hai compliance ke liye. Jahan Pakistan ka local qanoon ijazat deta hai, wahan hum supported ilaqon mein yeh policy follow karte hain.
Service ki dastiyabi jurisdiction par depend karti hai. Access se pehle local qanoon check karna user ki zimmedari hai.
PRIVACY MEIN SAWAL HAI?
Hamse Rabta Karen - Privacy Help
Team online
Email Support
Aapke privacy sawalon ke liye hamara support team email pe 24 ghante mein jawab deta hai. Privacy concerns ko [email protected] par bhejein.
Account Settings
Aap apne account settings mein jaake personal information update kar sakte ho, ya data download request kar sakte ho kisi bhi waqt.
Live Chat
Jald jawab ke liye hamara live chat khulaa hai. Privacy aur account security ke barey mein baat kariye directly hamari team se.
SECURITY KE BUNIYAD
Hamari Privacy Aur Security Neetiyan
SSL Encryption Standard
Sab aapka account aur payment information SSL 256-bit encryption se protected hai. Yeh same standard banks use karte hain Pakistan mein.
Payment Data Isolation
JazzCash, Easypaisa, SadaPay aur Raast credentials hamari servers par store nahi hote. Token-based system se hum sirf withdrawal approval bhejte hain.
Two-Factor Authentication
Aap apne account par OTP-based login enable kar sakte ho. Yeh extra layer ensure karta hai ke sirf aap hi access pa sakte ho.
IP Address Monitoring
Hamara system suspicious login attempts detect karta hai. Agar aapka account unknown location se khula to alert bhej dete hain.
Withdrawal Verification
Har withdrawal request pe hum aapka identity aur account ownership verify karte hain before payment process ho.
Audit Compliance
Hamara platform regular security audits karata hai taake sab systems compliant rahen aur data safe rahe.
HAMARA PRIVACY FRAME
Aapka Data Suraksha - Har Segment Mein
Payment Processing
JazzCash, Easypaisa, SadaPay aur Raast se jo bhi transaction ho, woh local banking standards par chalti hai aur hamari servers par secret nahi rehti.
Withdrawal Requests
Aapka payout sirf aapke registered account mein jaata hai. Hum cross-verification karte hain aapke personal ID se taake fraud rok saken.
Session Management
Agar aap 30 minit inactive rahen to session auto-logout ho jaata hai. Yeh ensure karta hai ke agar aap phone bhul bhi jayen to account safe rahe.
Data Retention
Jab aap account delete karo to 6 mahine mein hamara sab data purge ho jaata hai, sirf legal record except. Baaki sab gone.
Third-Party Sharing
Hum aapka information marketing companies ko nahi dete, aur na hi teesre apps ko. Sirf payment processors aur legal authorities ko sharey karte hain.
Breach Response
Agar koi security issue aye to hum directly notify karte hain aapko email aur account message se within 48 hours.
Aapke Privacy Rights aur Hamari Zimmedari
Data Access Right
Aap apne account se kisi bhi waqt request kar sakte ho ke hamara aapka sab data export kar de CSV format mein. Hum 5 din mein de dete hain.
Correction Authority
Agar aapka naam, email ya phone number galat ho to account settings se directly update kar do. Yeh sab real-time change hota hai.
Deletion Request
Account delete karna chahte ho? Support se contact karo aur hamara team sab personal data purge kar dega. Legal records sirf remain karte hain.
Consent Management
Email marketing ya promotional messages nahi chahiye? Account settings mein unsubscribe kar do aur hum turant band kar denge.
Cookie Control
Hamara website cookies use karta hai login aur preference ke liye. Browser settings se ya privacy page se aap clear kar sakte ho.
Complaint Process
Agar hamari privacy policy par complaint ho to formal request bhejein [email protected] ko. Hum 15 days mein response dete hain.
Aapke Privacy Sawal - Jawab
Nahi. Hamara system sirf token-based access use karta hai. Aapka actual JazzCash password kabhi bhi hamari servers par nahi jaata. Withdrawal ke waqt hum sirf authorization bhejte hain JazzCash ke paas.
Account delete ke baad hamara 6 mahina retention period hota hai compliance ke liye. Phir sab data permanently purge ho jaata hai hamari systems se. Legal records aur anti-fraud logs sirf remain karte hain.
Nahi. Hamara withdrawal history sirf aapke account mein visible hoti hai. Payment providers ko sirf transaction confirmation jaata hai, details nahi. Hum aapka full history kisi teesre ko share nahi karte.
Sab data encrypted databases mein hota hai, aur sirf authorized staff ko access hota hai. Server-level firewalls aur intrusion detection systems chal rahe hote hain 24/7. Regular security audits bhi hote hain.
Bilkul nahi. Hum aapke transaction data sirf taake withdrawals verify ho saken use karte hain. Marketing ke liye hum sirf aapka email use karte hain, aur wohi bhi sirf agar aap consent de.
Haan. Account settings se 'Download My Data' button pe click karo. Hum CSV format mein aapka sab transaction history aur personal info bhej denge 5 din mein.
Hamara encryption level aisa hai ke passwords aur payment details reveal nahi hote ho saken. Agar breach detect ho to hum 48 ghante mein email se notify kar dete hain aur detailed action plan share karte hain.